Sales Policy | Spotis.xyz
At Spotis.xyz, we are committed to providing top-quality phone cases with built-in power banks to keep your devices charged and protected. Our sales policy is designed to ensure a seamless shopping experience for all customers. Please read below for important details regarding our sales policy.
1. Pricing and Payment
We offer competitive prices for all our products. All prices are displayed in USD and include applicable taxes unless stated otherwise. Payments can be made securely using:
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Credit/Debit Cards (Visa, MasterCard, AMEX)
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PayPal
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Bank Transfers
We use industry-standard encryption to ensure your payment information is safe. Spotis.xyz reserves the right to adjust prices, promotions, and discounts without prior notice.
2. Shipping Policy
We ship across the USA, offering reliable and fast delivery.
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Standard Shipping: 3-5 business days
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Express Shipping: 1-2 business days
Shipping fees are calculated at checkout based on the delivery location and the weight of the items. Free shipping is available for orders over $50.
Tracking Information: Once your order is processed, we will send you a tracking number via email to monitor the shipment.
3. Return and Refund Policy
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you can request a return or refund under the following conditions:
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Items must be returned within 30 days of delivery.
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Products must be unused, in their original packaging, and in a resalable condition.
Refunds will be processed within 7 business days after we receive the returned item. Please note that shipping fees are non-refundable.
For return requests, contact us at info@spotis.xyz with your order details.
4. Warranty Policy
All phone cases with built-in power banks purchased from Spotis.xyz come with a 12-month warranty. The warranty covers manufacturing defects and does not include damages caused by misuse or accidents.
If you encounter any issues with your product, please reach out to us via email or phone for support.
5. Customer Support
Our team is here to assist you with any inquiries or concerns. Feel free to contact us:
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Address: 160 W 66th St, New York, NY 10023, USA
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Phone: (803) 329-0075
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Email: info@spotis.xyz
We are available Monday through Friday, 9 AM to 6 PM (EST).
6. Promotions and Discounts
Spotis.xyz frequently offers promotions, discounts, and seasonal sales. Stay updated by subscribing to our newsletter or following us on social media. Discounts cannot be combined unless specified.
7. Privacy Policy
Your personal information is protected under our privacy policy. We do not share or sell your data to third parties. For more details, visit our Privacy Policy page.
At Spotis.xyz, we strive to deliver products and services that exceed your expectations. Thank you for choosing us for your phone case needs. For further information, feel free to contact us anytime!